Loan applications verified before an analyst opens them
A consumer lender whose analysts spent the start of every application confirming that the paperwork agreed with itself.
The situation
A consumer lender competing on decision speed. Its analysts are paid to judge credit risk, but the application that reaches them is assembled by the applicant, from paperwork of very uneven quality.
The start of every application went to reconciliation: does the name on the ID match the payslip, does the income on the payslip match the tax return, is the bank account the same everywhere. Doctored payslips were caught by instinct, or not at all, and applications bounced back to applicants again and again.
The rule Ceertia applies
The declared income must be consistent between the payslips and the tax return; flag any gap beyond the policy tolerance.
How it runs
The case arrives from whoever sends it, with the identity proof, proof of address, payslips, tax return, bank statements and loan application. Anything missing is flagged on receipt.
Each rule returns a verdict with its evidence: what Ceertia saw, where, and why it concluded. Every verdict is stored with its rule version, source excerpt and timestamp. One use case per product, declaring what is required and the consistency questions to answer across it. Identity, income and account details are reconciled before the application is queued, and every mismatch cites both sources, so the applicant is told precisely what to correct.
Your team keeps the decision, on sourced evidence, with a full audit log.
What changes in the work
- Analysts reconciled names, incomes and bank accounts by hand before any credit thinking started.
- Doctored payslips were caught by instinct, or not at all.
- Applications bounced back to applicants again and again before being complete.
- Identity, income and account consistency are checked before the application reaches an analyst.
- Every mismatch cites both sources, so the applicant can be told exactly what to fix.
- Analyst time goes to credit decisions, not to reconciliation.
Your team keeps the decision, on sourced evidence, with a full audit log.
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