Same-day activation without same-day risk
An operator activating subscriptions the day they are requested, on identity evidence it had no time to verify properly.
The situation
A telecom operator that competes on activation speed. It promises a subscription live the day it is requested, on identity proof supplied by the subscriber and verified by nobody.
Speed and verification were treated as a trade-off: there was no time to check properly, so a reused identity proof looked like any other. Fraud was measured after the fact, in bad debt.
The rule Ceertia applies
Flag any identity proof already used on another subscription, citing both subscription references.
How it runs
The case arrives from whoever sends it, with the identity proof, proof of address, signed mandates, bank details, subscription contracts and consent records. Anything missing is flagged on receipt.
Each rule returns a verdict with its evidence: what Ceertia saw, where, and why it concluded. Every verdict is stored with its rule version, source excerpt and timestamp. A use case for subscriber intake that runs fast: identity consistency across the identity proof, the mandate and the contract, plus a portfolio check for evidence already used elsewhere. A match is flagged with both subscription references.
Your team keeps the decision, on sourced evidence, with a full audit log.
What changes in the work
- Activation speed was a commercial promise that made verification impossible.
- A reused identity proof looked like any other.
- Fraud was measured after the fact, in bad debt.
- Verification runs fast enough that speed and checking stopped being a trade-off.
- Identity proof already used on another subscription is flagged immediately.
- The activation decision stays with your team, on sourced evidence.
Your team keeps the decision, on sourced evidence, with a full audit log.
An operator onboarding business customers, where a contract signed by the wrong person meant an unenforceable agreement.
Read the case TelecomNo intervention by an uncertified subcontractorA network operator using subcontractors for field interventions, whose certification and insurance evidence was collected once and never revisited.
Read the case