Tenant applications screened on evidence
A residential property manager receiving tenant applications with identity, income and reference evidence of very uneven quality.
The situation
A residential property manager receiving tenant applications directly from applicants. What arrives (identity, income, references) is of very uneven quality and completeness.
Screening depended on whichever agent read the application. Altered payslips passed because nobody compared them against anything, and a rejected applicant could not be given a clear reason.
The rule Ceertia applies
The tenant identity must be identical across the application, the identity proof and the proof of income.
How it runs
The case arrives from whoever sends it, with the tenant applications, identity proof, proof of income, employment letters, prior tenancy references and guarantor evidence. Anything missing is flagged on receipt.
Each rule returns a verdict with its evidence: what Ceertia saw, where, and why it concluded. Every verdict is stored with its rule version, source excerpt and timestamp. A use case for tenancy applications that reconciles the tenant identity across the application, the identity proof and the proof of income, and checks each item against the wider application portfolio.
Your team keeps the decision, on sourced evidence, with a full audit log.
What changes in the work
- Screening depended on whichever agent read the application.
- Altered payslips passed because nobody compared them to anything.
- Rejected applicants had no clear reason to be given.
- Identity and income consistency is checked before an agent forms a view.
- Evidence reused across applications is flagged with both references.
- Every decision can be explained by pointing at the evidence.
Your team keeps the decision, on sourced evidence, with a full audit log.
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